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March 13.2025
3 Minutes Read

Choosing Strategic Grit: How Leaders Can Seize Opportunities

Placeholder image representing strategic grit concept.

Embracing Strategic Grit: A Lesson from Marta Norton's Journey

In a world where opportunities often pass us by, choosing to embrace hardship and strategic grit can define our paths. Marta Norton, Chief Investment Strategist at Empower, shares a profound lesson drawn from her high school soccer days—one that continues to shape her leadership philosophy. Reflecting on her choice to walk away from the sport she loved due to burnout, she recognizes now that the regret of missed opportunities is far more burdensome than the exhaustion of taking on new challenges.

Grit and Resilience: Definitions and Leadership

At the core of Norton's philosophy is the dual concept of grit and resilience. Grit, as defined by researcher Angela Duckworth, embodies the passion and perseverance for long-term goals. On the other hand, resilience involves bouncing back from setbacks. Both traits are essential for leaders navigating the complexities of today’s business environment. They enable executives not only to weather challenges but to inspire their teams to adopt a similar mindset of perseverance.

Insights from Experience: The Power of Choice

When Norton declined the role of Chief Investment Officer the first time it was offered, she didn’t allow the pressure of familial responsibilities or work demands to deter her from recognizing her potential. Her subsequent decision to accept the position stemmed from a desire to avoid regret—a sentiment that resonates deeply with many corporate leaders. The choice to say “yes” to new responsibilities can paradoxically lead to personal growth and fulfillment that outweigh the initial burnout.

Lessons in Leadership from Norton’s Philosophy

Norton emphasizes several critical aspects of effective leadership. First, leaders must take ownership of their work rather than offload challenging tasks to their teams. This demonstrates not only commitment but also fosters a sense of unity and trust within organizations. Furthermore, she highlights the importance of diverse perspectives in leadership meetings, advocating for inviting junior team members to contribute first. This practice can illuminate fresh ideas, fostering an inclusive and innovative culture.

Daily Progress Over Major Leaps: The Small Steps Approach

Success, as per Norton, isn’t about major breakthroughs but rather about consistent, small efforts. This ‘small steps’ philosophy mirrors the principles of Agile Leadership, where adaptability and continuous improvement drive results. Rather than undertaking massive initiatives that risk overwhelming teams, leaders are encouraged to nurture a culture of incremental progress, allowing employees to build momentum and confidence over time.

The Broader Impact of Strategic Grit in Leadership

The behaviors described by Norton echo broader organizational strategies supporting grit and resilience, as illustrated by research findings from Holly Adams Consulting. Successful leaders leverage thoughtful experimentation coupled with discipline to advance their companies. For leaders striving to foster a resilient workplace, integrating these practices can create a dynamic environment where teams are encouraged to push their boundaries while learning from both triumphs and setbacks.

Creating a Culture of Grit and Resilience

How can organizations cultivate this spirit? By embracing a growth mindset, setting meaningful objectives, nurturing resilience through support structures, and prioritizing well-being, companies can develop a culture that encourages grit. Recognizing efforts—both successful and failed—allows teams to view challenges as opportunities for learning rather than deterrents, creating a resilient organizational backbone.

Final Thoughts: Overcoming the Fear of Regret

Ultimately, embracing strategic grit is about overcoming the fear of regret. Leaders must weigh the exhaustion of additional responsibilities against the long-term rewards of personal and professional growth. As demonstrated by Norton, choosing to say “yes” can cultivate not only new opportunities for the individual but also inspire a culture of resilience within the organization.

If you are a CIO or a team leader looking to align your growth strategies with the principles of grit and resilience, consider investing in leadership development programs focusing on these qualities. The journey to creating a more resilient organization begins with a single, courageous choice.

Leadership Spotlights

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12.13.2025

2025 Reality Check: CEOs Must Prepare for Agile Leadership in 2026

Update What 2025 Revealed About Today's Business Landscape As we navigate through the concluding months of 2025, CEOs and decision-makers are facing the daunting task of reassessing their operational frameworks. The pandemic-era changes, which seemed like necessary adaptations, now reveal critical cracks in their implementation. Among these emerging trends is the stark realization that many companies have adjusted their operations, yet failed to reset their foundational disciplines. In the wake of high pricing power, which distorted true operational costs, organizations are recognizing that many of their adjustments were merely temporary fixes that didn't address underlying inefficiencies. The Hidden Costs of Deferred Maintenance One of the crucial insights from 2025 is the financial damage inflicted by deferred maintenance, a often overlooked aspect of corporate budgeting. During turbulent economic times, maintenance typically becomes the first casualty of cost-cutting measures. This not only leads to gradual performance decline but ultimately escalates into severe operational failures. Companies that once cut corners on maintenance are now facing unplanned downtimes, increased inefficiencies, and soaring repair bills. As the saying goes, "what you ignore will come back to haunt you"—and in this case, it stands true that quality maintenance continues to be vital for sustainable operations. The Paradox of Stranded Inventory Another challenge revealed this year is the issue of stranded inventory, still prevalent across various sectors. Many firms made the strategic decision during the pandemic to stockpile resources in preparation for increased demand and to secure bulk purchase discounts. However, what seemed like foresight has become a blockage of cash flow and operational funds. Decision-makers should now prioritize a precise inventory audit: assessing not just what inventory is present, but ensuring it aligns with actual market demand. The Digital Supply Chain Misconception Operational visibility is significantly hampered by the misconception that digital transaction processes equate to a fully digital supply chain. Fragmented data among finance, procurement, and operations leaves companies with no holistic view of their performance. Effective digital transformations need to go beyond just digitizing transaction processes; they demand unified systems that enable real-time data sharing, fostering collaborative decision-making. CEOs must lead this charge for true digital integration, ensuring that all departments operate on the same platform of truth. The Uneven Returns of AI Investments In this era where AI is touted as a game-changer in operational efficiency, analysis shows that 95% of companies report negligible returns from their AI investments. Ironically, the upper echelon of firms, representing a small percentage, have experienced the most significant benefits from such technologies. This disproportionate success highlights an urgent need for companies to develop a strategic, tailored approach to AI deployment. It's imperative that business leaders deeply evaluate how they leverage such advancements, ensuring they aren't left riding a hype train that leads to diminishing returns. Preparing for 2026: Steps Forward Stepping into 2026, it is essential that business leaders learned from the cautionary tales of 2025. Agile leadership will play a pivotal role in driving successful transformations grounded in solid practices, analytic insights, and adaptive planning. Moving forward, leaders from CIOs to HR managers must prioritize clear communication and alignment across departments, fostering an organizational culture focused on continuous improvement. Investing in comprehensive training and embracing agile methodologies can dramatically transform how organizations respond to future challenges and customer needs. The need for restructuring also means incorporating outcome-oriented metrics and evaluations to reflect the actual utility of investments going forward. The horizon ahead may seem uncertain, but with thoughtful leadership and focused adjustments, companies can position themselves for renewed success. Take Action: Adopt an Agile Leadership Approach If your organization wants to thrive in the upcoming year, adopting agile leadership is non-negotiable. This shift not only enhances adaptability but also aligns team objectives with overarching business goals, driving progress and innovation.

12.12.2025

Navigating Uncertainty: CEO Confidence Surges Amid Economic Challenges

Update The Landscape of CEO Confidence in December 2025 As we close 2025, the landscape for CEOs reveals a cautious yet optimistic tone reflected in the December CEO Confidence Index. It offers a nuanced picture where optimism for individual company performance starkly contrasts with the broader economic uncertainty. Despite a volatile year that tested their resilience, CEOs are stepping into 2026 with a renewed sense of preparedness, believing they have the tools to navigate potential economic challenges. Understanding the Increased Confidence The Chief Executive survey indicates that CEO confidence has improved by 2% from the previous month, reaching a score of 6.4 out of 10. This increase mirrors a trend observed since October, marking a total gain of 15% in just a few months. Factors contributing to this trend include expectations of clarified tariffs, controlled inflation rates, and anticipated investments in business expansion. Dan Reinhart, CEO of Salem Fabrication Technologies Group, summarizes this sentiment by saying, "We have a roadmap to import tariff craziness," underscoring newfound agility amidst chaos. The Dual Outlook: Optimism and Caution Interestingly, while many CEOs express confidence in their ability to adapt, they also voice concerns over persistent external challenges like political instability and potential declines in consumer spending. David Henz, CEO of Summit Seed Coatings, predicts declining consumer confidence which could jeopardize revenue streams. According to the survey, the number of CEOs expecting an economic growth has increased from 50% to 52%, yet the forecast of those expecting a recession remains constant at 22%, demonstrating a mindset of cautious optimism. This duality is not just anecdotal; it reflects a broader trend seen in similar indexes, such as the Global CEO Confidence Index. Firms worldwide remain wary about the macroeconomic landscape while expressing confidence in their operational growth. This phenomenon is particularly evident in regions facing geopolitical tensions, such as Europe, where confidence is at a multi-year low. Plans for Growth and Headcount Despite the cautious tone, the survey paints a picture of proactive planning among CEOs. In the coming year, 75% anticipate revenue growth—an increase from 70%—while 67% expect to enhance profitability, rather than brace for potential downturns. Furthermore, 46% plan to expand their workforce, indicating a commitment to investing in talent necessary for navigating the evolving landscape. Matthew Hubbard, CEO of Continental Services, concurs, emphasizing that businesses are less likely to be caught off guard in 2026. This signifies a shift from merely reacting to challenges to embracing proactive leadership strategies that prioritize growth even during turbulent times. Strategic Investments and Future Considerations Looking ahead, many CEOs intend to allocate significant resources towards technology and agile leadership. This is consistent with findings from other research indicating that strategic investments in technology, particularly AI, are high on the agenda. As noted in the Global CEO Confidence Index, most CEOs are channeling 10-20% of their capital budgets toward AI initiatives. The message is clear: adaptation is at the heart of a successful business outlook. The current challenges provide an opportunity for transformation rather than retreat, inviting leaders to refine their strategies and invest wisely in their human capital. Final Thoughts and Action Items for Business Leaders As 2026 unfolds, the findings from the Chief Executive survey serve as invaluable insights for CIOs, HR leaders, and business process managers. They highlight the essential role of agile leadership and strategic planning amid uncertainty. To remain resilient, organizations must cultivate a culture that prioritizes learning, flexibility, and proactive risk management. To navigate the complexities of the upcoming year, consider focusing on enhancing leadership agility, fostering a data-driven culture, and investing in employee development programs. By embracing these guiding principles, organizations can not only weather the challenges ahead but also position themselves for sustainable growth and success.

12.11.2025

Why AI Layoffs May Be Your Company’s Biggest Mistake of 2026

Update Why AI Layoffs May Backfire: A Historical PerspectiveThe corporate world is witnessing a troubling trend as companies increasingly lay off employees under the guise of AI-driven productivity. This pattern mirrors the historical responses to automation that date back to the early 1900s, where technologies like mechanized looms drastically reduced the need for skilled labor, leading to mass unemployment without a viable safety net. Just as past industries faced backlash for their rapid depopulation, modern organizations are beginning to realize that technology should augment human effort rather than replace it entirely.The Shortcomings of an AI-Only StrategyRecent data shows that while companies are quick to let go of talent in anticipation of AI efficiencies, the reality doesn’t support this massive shift. According to the latest EY US AI Pulse Survey, only 10% of organizations report significant returns on investment from AI systems capable of making independent decisions. Moreover, the same study found that 60% of surveyed firms experienced minimal revenue and cost gains despite substantial investment—raising the question of whether cutting human resources is a sustainable strategy for growth.Understanding Consumer Experience: The Human ElementOrganizations often forget that success is defined not only by profits but by customer experience. Companies like Klarna, which initially replaced hundreds of customer service roles with AI, soon faced backlash due to rising customer dissatisfaction. This highlights the importance of human interaction in service industries, suggesting that companies prioritizing cutting roles in favor of automation may need to rethink their strategies. Customer relationships are often built on empathy and understanding—elements that machines cannot replicate.Embracing a Growth Mindset in the Age of AIFor organizations aiming to thrive in a rapidly changing environment, a growth-oriented mindset is essential. Rather than viewing AI simply as a cost-saving measure, it should be regarded as a catalyst for innovation. Companies should invest in upskilling their workforce to leverage AI's potential effectively. The EY report suggests that a significant percentage of firms are now channeling their AI productivity gains back into retraining programs rather than into further layoffs—indicating a shift towards a more responsible approach to technology adoption.The Dual Impact of AI: Efficiency versus Job SecurityThe dual nature of AI, acting both as an efficiency tool and as a convenient narrative for layoffs, presents a risk for organizations. As noted in various reports, AI is sometimes used as an excuse for layoffs driven by structural inefficiencies or financial straits—a concern that emerges from the observed retaliation against excessive job cuts in the face of unclear ROI from AI technologies. Companies must ensure that their narratives about AI align with genuine results and transparent reporting.Conclusion: A Call for Agile LeadershipAs we move forward, leaders must recognize that replacing people with AI can lead to a short-term gain but may also compromise long-term success and brand integrity. Sustainable growth requires a balanced approach that includes investment in people alongside technology. Emphasizing agile leadership, organizations can navigate this complex landscape through adaptability and a commitment to their workforce, ensuring that technological advancements enhance rather than inhibit their value creation.

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